MOTIVATIONAL SPEAKER, AUTHOR & SUCCESS COACH
March 2019 Newsletter Your service is your brand
Your service is your brand
2018 was a very busy year for me, packed with keynote speeches and workshops. Every speech was created for a specific audience, but it dawned on me that they all shared an underlying message: we are defined by how we serve our customers. Your reputation is defined by your service, your company’s success is defined by your service, and your sales performance is defined by your service. I am confident that if you really think about it, you will agree that this is true.
Service makes or breaks us! In a society where less than…
February 2019 newsletter Nebraska needs Coach Scott Frost like you need…
This past year has been pretty exciting for Nebraska football fans. Regardless of the win-loss numbers, Nebraskans are beaming with joy because they know their team will have a bright future under the guidance of the University of Nebraska’s new football coach, Scott Frost. Why? Because Coach Frost is a proven winner and a class act.
If Nebraska’s football team needed Coach Frost to better their future, what do you need to better yours? A coach or personal consultant can help you reach the top of your game, just as Coach Frost is helping Nebraska’s football players reach their full…
January 2019 newsletter Why Am I Awesome? Because I Said So!
Why Am I Awesome? Because I Said So!
Are you awesome yet? All of us can become awesome if we want to. We each have the capacity to be whatever we desire IF we do whatever is necessary to get there.
God didn’t create any slackers. When you were born, he didn’t say, “You, my little child, will grow up to be less than average and your life will be no fun.” I believe he has high expectations for each of us….
December 2018 Newsletter: Play the Percentages in 2019
If you’re like most goal-oriented people, you are looking forward to the new year. You are getting excited about making 2019 THE YEAR for you personally and for your career. Want to get there faster? You can do it by playing the percentages. In order to do this successfully, you will have to be 100% honest with yourself.
Having a discipline is the bridge between setting goals and accomplishing them
On your way home from work tomorrow, ask yourself how much effort you put forth that day. Remember, be honest! Then do the same thing the next day and the next day and…
November 2018 Newsletter: Will They Remember You?
The next time you go on a sales or service call, make sure you are memorable! Don’t leave any of yourself on the table. Give it all you have!
When I think about the importance of being memorable, it reminds me of a scene in one of my favorite movies, Remember the Titans. In this scene, the team members make a unified decision to up their level of play and to become memorable. Every time I watch that part of the movie, it gives me chills. We all have the ability every single day to up our level of play,…
October 2018 Newsletter: Respect Me…Win Me Over!
Are you showing your clients that you respect them? Maybe you haven’t asked yourself this question lately, but I doubt that you would give your business to someone who didn’t show respect to you. I know I wouldn’t.
If someone wants to do business with me, they can win me over by making me feel appreciated and showing that they respect me for doing business with them. I also want to show that I respect and appreciate them so they will look forward to doing business with me. How you treat other people will determine your success in any relationship, including…
September 2018 Newsletter: Confidence Creates Opportunity
Are you attracting opportunities into your life? Do people ask for your opinion or invite you to participate in business ventures? Are you somebody people look up to, brag about, or admire? If the answer is no, that’s okay. You are part of the majority. However, if that’s not okay with you, then you have some work to do.
How can you start attracting more opportunities? You can do this by becoming more confident. People want to be around people who are confident, which in turn will create more opportunities for you. Making positive changes in your life can help…
August 2018 Newsletter: How Big is Your “WANT TO”?
How Big is Your “WANT TO”?
Asking the question “How big is your ‘want to’?” is exactly the same as asking “How much do you want it?” Maybe you want to be a better student, a better athlete, a better husband or wife, a better parent or child. The intensity of your “want to” will determine your success in any of those roles. However, today I am asking you to consider the question “How big is your ‘want to’?” in terms of what you want to achieve in your career. When I think of my career, I relate this question…
July 2018 Newsletter: “You matter to me”: Praise is FREE
Nothing is more important than making people feel like they matter, and the best way to do it is to give praise when it’s warranted. When people have this mindset, everybody wins.
If our actions or words don’t tell people how important they are to us, they will never know how we feel. We should be constantly thinking of ways to make our customers, managers, employees, coworkers (and basically everyone else we’re in contact with) feel like they matter to us. This can be done with simple words or actions.
Praising someone doesn’t cost us a dime, yet it can be…
June 2018 Newsletter: Seven Decisions that Determine Personal Success
Once in a while I will read through my past newsletters to remind myself how important it is stay motivated and inspired each day in order to reach our goals. When I came across this newsletter I wrote back in February 2011, the topic made me smile. Why? Because I had just finished giving a speech about how we have to make strong affirmations and say them out loud and convince ourselves how we are one with our affirmation, we have to own it, be passionate about it and believe it and repeat it throughout the day. We become…
