How to win a conversation by admitting you are wrong
You don’t have to act like the smartest person in the room to be the smartest person in the room.
If you’ve been reading my newsletters for a while, you know that I believe we should make everyone feel like they matter all the time — not just once in a while but as often as we possibly can. This is equally important when you are having a conversation with someone who insists they are right and you are wrong. They obviously need a victory more than you do, so why…
Being Better At Being Present
I enjoy writing newsletters about things I am trying to do better. Lately I have taken great strides in doing a better job of being present when I am on the phone or face-to-face with someone. Bottom line: You…
Your service is your brand
2018 was a very busy year for me, packed with keynote speeches and workshops. Every speech was created for a specific audience, but it dawned on me that they all shared an underlying message: we are defined by how we serve our customers. Your reputation is defined by your service, your company’s success is defined by your service, and your sales performance is defined by your service. I am confident that if you really think about it, you will agree that this is true.
Service makes or breaks us! In a society where less than…
This past year has been pretty exciting for Nebraska football fans. Regardless of the win-loss numbers, Nebraskans are beaming with joy because they know their team will have a bright future under the guidance of the University of Nebraska’s new football coach, Scott Frost. Why? Because Coach Frost is a proven winner and a class act.
If Nebraska’s football team needed Coach Frost to better their future, what do you need to better yours? A coach or personal consultant can help you reach the top of your game, just as Coach Frost is helping Nebraska’s football players reach their full…
Why Am I Awesome? Because I Said So!
Are you awesome yet? All of us can become awesome if we want to. We each have the capacity to be whatever we desire IF we do whatever is necessary to get there.
God didn’t create any slackers. When you were born, he didn’t say, “You, my little child, will grow up to be less than average and your life will be no fun.” I believe he has high expectations for each of us….
If you’re like most goal-oriented people, you are looking forward to the new year. You are getting excited about making 2019 THE YEAR for you personally and for your career. Want to get there faster? You can do it by playing the percentages. In order to do this successfully, you will have to be 100% honest with yourself.
Having a discipline is the bridge between setting goals and accomplishing them
On your way home from work tomorrow, ask yourself how much effort you put forth that day. Remember, be honest! Then do the same thing the next day and the next day and…
The next time you go on a sales or service call, make sure you are memorable! Don’t leave any of yourself on the table. Give it all you have!
When I think about the importance of being memorable, it reminds me of a scene in one of my favorite movies, Remember the Titans. In this scene, the team members make a unified decision to up their level of play and to become memorable. Every time I watch that part of the movie, it gives me chills. We all have the ability every single day to up our level of play,…
Are you showing your clients that you respect them? Maybe you haven’t asked yourself this question lately, but I doubt that you would give your business to someone who didn’t show respect to you. I know I wouldn’t.
If someone wants to do business with me, they can win me over by making me feel appreciated and showing that they respect me for doing business with them. I also want to show that I respect and appreciate them so they will look forward to doing business with me. How you treat other people will determine your success in any relationship, including…
Are you attracting opportunities into your life? Do people ask for your opinion or invite you to participate in business ventures? Are you somebody people look up to, brag about, or admire? If the answer is no, that’s okay. You are part of the majority. However, if that’s not okay with you, then you have some work to do.
How can you start attracting more opportunities? You can do this by becoming more confident. People want to be around people who are confident, which in turn will create more opportunities for you. Making positive changes in your life can help…
How Big is Your “WANT TO”?
Asking the question “How big is your ‘want to’?” is exactly the same as asking “How much do you want it?” Maybe you want to be a better student, a better athlete, a better husband or wife, a better parent or child. The intensity of your “want to” will determine your success in any of those roles. However, today I am asking you to consider the question “How big is your ‘want to’?” in terms of what you want to achieve in your career. When I think of my career, I relate this question…
What People in the Audience are Saying…
With Van's passion, humor and experience you can be assured of one thing- your audience is going to get fired-up, built-up, and fully charged –up. As an entrepreneur at the top of his game Van is in the unique position of being able to "talk the talk" because he has "walked the walk". Over the years he has been a great inspiration to me and my staff. Van is a speaker with charisma, humility and impact and he's a difference maker in the lives of the people he touches…"
I wanted to thank you for coming and speaking with our company today. I thought your presentation was awesome! I was really motivated and inspired by your thoughts and ideas. I will use this motivation to grow my business and my personal life.”
We are delighted you will be accepting the award for Omaha’s Top 25 fastest growing companies. Congratulations on your outstanding growth and we wish you continued success.”
Thank you for running such a class act company. It is an honor and a pleasure to be associated with someone such as yourself. I know you are probably one of the most respected businessmen in the region.”
Congratulations on writing “Selling from the heart” and thank you for sharing a copy with me. Your class has been one of the most enjoyable classes I’ve ever taken. Your enthusiasm and passion for your work are awesome. But the most refreshing part of the class was your delightful sense of humor. Thank you again for being a fantastic teacher.”
Kudos to you, Van, for reaching a major goal. But more than that...For successfully building one of Omaha’s best companies from scratch and making it thrive even in less than ideal market conditions. You have realized the American Dream...And brought it home to many, many others. My best to you!”
Having you here again was such a blessing to so many! As I looked at the pictures, I could see just how interested each and every person was in what you had to say!
This has been such a gift to our agents when they need it the most. The fact that you come, you are so genuine and caring, you are so honest, you are not trying to sell anything and your passion to help each and every person believe in themselves and become the best they can be is HUGE! The timing is perfect for us all helping and caring about each other, so, thank YOU from the bottom of my heart for giving of yourself to help all of us!”
I enjoyed your seminar and its focus. I was on the fence whether or not to attend and decided why not? I could have sat through an all day session if there was one, usually I end up at the seminars that start with a focus and quickly go astray. I found with yours time flew by too fast and it was already time to go but I wasn’t ready to go.”